From 12.00pm Tuesday 17 September 2024, Baw Baw Shire Council will enter into Election Period prior to the Saturday 26 October 2024 (Local Government) Council election.
Click here for more information.
Calls after hours will be transferred to the Council’s after hours paging service, where you can leave a message with the operator for your matter to be attended to the next working day.
However for enquiries regarding animals/livestock, please contact a Community Compliance Officer during or after hours on 5624 2411. For more information about Council's animal and livestock after hours services, go to Contact a Community Compliance Officer.
In case of a police, fire or medical emergency, always dial 000.
Make your visit to Baw Baw Shire Council seamless by dropping by one of our Customer Service Centres. Get assistance from our friendly staff.
If you have a question, problem or would like to forward praise, submit it online with our General Enquiry Form.
Baw Baw Shire Council are committed to providing high quality services to our community.If you have a concern regarding Council services, decisions, or actions, please take the time to inform us.
Found a road that needs fixing? Let us know! Click here to report it.
Complete the online Parks, Gardens and Urban Maintenance Feedback Form.
Submit a media enquiry to Council.
The Council's Customer Service Charter outlines the Council's service standards and complaints management protocol.
Providing members of the community with access to documents held by Council.
The Protected Disclosure Act 2012 has replaced the former Whistleblowers Protection Act 2001. This has created a new legislative framework for receiving protected disclosures.
Find something that needs fixing? Snap a photo and report it directly to Baw Baw Shire Council using the Snap Send Solve app for your smartphone.