Customer Service Centre Locations
Merry Christmas!
Happy holidays! Over the Christmas and New Year period, our Customer Service Centres will be closed from midday on Tuesday the 24th of December and will reopen on Monday the 30th of December.
Drouin Customer Service Centre Opening Days/Hours
- Monday 23rd December – 8:30am to 5pm
- Tuesday 24th December – 8:30am to 12pm
- Wednesday 25th December – CLOSED
- Thursday 26th December – CLOSED
- Friday 27th December – CLOSED
- Monday 30th December – 8:30am to 5pm
- Tuesday 31st December – 8:30am to 5pm
- Wednesday 1st January – CLOSED
- Thursday 2nd January – 8:30am to 5pm
- Friday 3rd January – 8:30am to 5pm
West Gippsland Arts Centre Customer Service Opening Days/Hours
- Monday 23rd December – 10am to 4pm
- Tuesday 24th December – 10am to 12pm
- Wednesday 25th December – CLOSED
- Thursday 26th December – CLOSED
- Friday 27th December – CLOSED
- Monday 30th December – 10am to 4pm
- Tuesday 31st December – 10am to 4pm
- Wednesday 1st January – CLOSED
- Thursday 2nd January – 10am to 4pm
- Friday 3rd January – 10am to 4pm
Drouin Civic Centre
33 Young Street, Drouin (access via Brynwood Avenue).
Currently open Monday to Friday 8.30 am to 5.00pm (excluding public holidays).
West Gippsland Arts Centre, Warragul
Box Office, Corner of Smith & Albert Streets.
Open Monday to Friday 10am to 4pm (excluding public holidays).
The following Council services continue to be available at the Post Offices across Baw Baw:
- Animal registration renewals
- Debtor accounts
- Rates payments.
Please note that you will need to take the relevant notice/invoice with you to the post office when making payment. In addition to this, you can make some payments online.
After Hours
Calls after hours will be transferred to the Council’s after hours paging service, where you can leave a message with the operator for your matter to be attended to the next working day.
In case of a police, fire or medical emergency, always dial 000.